We will accept returns of unworn, perfect condition items - Refund within 14 days or Store Credit within 21 days
*** WE DO NOT ACCEPT RETURNS ON SALE ITEMS OR PRE-ORDERS ***
**IF YOU RETURN AN ITEM THAT HAD FREE SHIPPING,WE WILL KEEP THE FLAT RATE SHIPPING FEE***
To begin the return process, please e-mail Jessica@kpea.co - include name, order number, and need for return
We would like the returns to be within a 14 day time period, within 21 days you may have a in-shop credit.
Please return to:
353 Rice St.
PO Box 131
Elmore, OH 43416
****Please include a note with your name, your email and the reason for return.
If you need an item repaired or mended or have any concerns:
Please e-mail Bonnie, email@example.com for instruction
We stand behind our product 100% and we strive for as close to perfection as possible. Before you send mending, please wash the item :)
We do offer free mending services for well loved items as well. Send firstname.lastname@example.org an e-mail to let us know you are sending some items our way. Then, all you need to do is pack up your items with a note that tell us what you would like fixed and include your return shipping address. You may send items to:
KPea Original Mending
353 Rice St
P.O. Box 131
Elmore, OH 43416 US
Currently, mending turn around time is 10-14 business days - We pay return shipping! :)
Gods Blessing to you all, thank you for your honesty and open communication!